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IN THE UNITED STATES PATENT AND TRADEMARK OFFICE 



COMBINED DECLARATION AND POWER OF ATTORNEY 



As a below named inventor, I hereby declare that: 

My residence, post office address and citizenship are 
as stated below next to my name. 

I believe I am an original, first and joint inventor 
of the subject matter which is claimed and for which a patent is 
sought on the invention entitled TECHNIQUE FOR EFFECTIVELY 
COLLECTING AND ANALYZING DATA IN PROVIDING INFORMATION 
ASSISTANCE SERVICES the specification of which: 

[X] is attached hereto. 

tl PCT Filed Application Entering National Stage 

2 [ ] was described and claimed in International Application No. 
S filed on and as amended on 



Ul 

u 

••A 

J I hereby state that I have reviewed and understand the 

5 contents of the above identified specification, including the 
claims, specifically referred to in this oath or declaration. 

O 

M I acknowledge the duty to disclose all information 

^! known to me which is material to patentability as defined in 
K * Title 37, Code of Federal Regulations, 1.56. 

□ 

TU T hereby claim foreign priority benefits under Title 

35, United States Code, 119 of any foreign application (s) for 
patent or inventor's certificate listed below and have also 
identified below any foreign application for patent or 
inventor's certificate having a filing date before that of the 
application on which priority is claimed: 

None 

I hereby claim the benefit under Title 35, United 
States Code, 119(e) of any United States provisional 
application (s) listed below: 

None 

I hereby claim the benefit under Title 35, United 
States Code, 120 of any United States application (s) listed 
below and, insofar as the subject matter of each of the claims 
of this application is not disclosed in the prior United States 
application in the manner provided by the first paragraph of 
Title 35, United States Code, 112, I acknowledge the duty to 
disclose all information known to me to be material to 
patentability as defined in Title 37, Code of Federal 
Regulations, 1.56 which became available between the filing date 
of the prior application and the national or PCT international 
filing date of this application: 

None 

I hereby declare that all statements made herein of my 
own knowledge are true and that all statements made on 
information and belief are believed to be true; and further that 



SSSSr^-ii rsSruS 1 ^S«iL22S d 

thereon. . n 

X hereby appoint the following J^'^* ^ 
power of substitution anc 

application, to mak e alter all busineS s in the Patent 

<*•«• n °- 34 ' 759) 

Piease address all -^^^.'10022! and^recT 
□ scholerLLP, 425 Park Avenue Nev York , H 
O all telephone calls to Alex L. up 

2 PuU na.e o £ first Joint inventor KichoUS 0. EUe, 



09 



q Inventor's signature . 

K Residence: West Linn, Oregon 



Date 



O Citizenship: United Kingdom 

W post Office Address: 6502 ^ 

Full name of second joint inventor: Karen L. Johnson 



Date 

Inventor's signature 

Residence: Portland, Oregon 
Citizenship: United States of America 

1144 S.E. Nehalem Street 
Post Office Address. ££J l>ndf Oregon 97202 



Full name of third joint inventor: Timothy A. Ti^nins 



Date 

Inventor's signature __ 

Residence: Tigard, Oregon 
Citizenship: United States of America 

14355 SW McFarland Blvd. 
Post Office Address: 14355^ ^ 



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